The little booklet that came with the rice cooker says it's normal to have a little rice stick to the bottom. See that small gray spot in the middle of the photo? That's the bottom. Nothing stuck to it. The rice was definitely fluffy, but a little chewy. Next time, we'll add a little more stock or water than they asked for in the booklet. Just a little though. Also, we'll most likely add more seasoning since it was a bit plain. The booklet warned not to over-season since the cooker uses less liquid than used when boiling rice normally. We erred on the side of caution. Either way, it was fine, and we'll be trying it again soon. Next time, with Jasmine rice.